Copyright / IP Policy

Last updated: May 7, 2026

This Copyright / IP Policy is incorporated into the Terms of Service. It explains how TrackID handles copyright, trademark, publicity, privacy, and other intellectual-property notices, including EU notice/action requests and DMCA-compatible notices.

Send copyright, IP, and abuse notices to legal@trackid.com.

1. TrackID's Role

TrackID hosts and processes User Content uploaded or shared by users. Users are responsible for having the rights needed for their uploads, shares, downloads, comments, profile materials, artwork, metadata, and collaborator access.

TrackID may remove or restrict access to content when we receive a valid notice, when we have reason to believe content is unauthorized, or when content creates legal, safety, security, or platform-integrity risk.

2. Before You Send a Notice

Only send a notice if you have a good-faith basis to believe that content on TrackID violates your rights or rights you are authorized to enforce. Abusive, false, automated, incomplete, or bad-faith notices may be rejected and may have legal consequences.

If your issue is not copyright or IP related, contact legal@trackid.com and describe the abuse, leak, impersonation, or safety concern.

3. EU Notice and Action Requests

If you submit a notice under EU notice/action rules or similar laws, please include:

your full name and, if applicable, organization;
your email address and any other contact details needed for follow-up;
a clear explanation of the rights or legal basis you rely on;
the exact TrackID URL, profile, invite, share link, track title, username, or other information that lets us identify the material;
a clear explanation of why the material is illegal or violates your rights;
any evidence that helps us assess the request;
a statement that the information in the notice is accurate and complete to the best of your knowledge.

We may ask for more information if a notice does not let us identify or assess the material. We may notify the user who uploaded or shared the material unless we are legally restricted or have a safety, security, or abuse reason not to do so.

4. DMCA-Compatible Copyright Notices

For copyright notices intended to comply with the U.S. Digital Millennium Copyright Act or similar processes, include:

your physical or electronic signature;
identification of the copyrighted work claimed to be infringed, or a representative list if multiple works are involved;
identification of the material claimed to be infringing and information reasonably sufficient for us to locate it;
your name, address, telephone number, and email address;
a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act for the copyright owner.

5. Copyright Counter-Notices

If your content was removed or restricted because of a copyright notice and you believe the notice was mistaken or you have authorization, you may send a counter-notice to legal@trackid.com.

For DMCA-compatible counter-notices, include:

your physical or electronic signature;
identification of the removed or restricted material and where it appeared before removal or restriction;
your name, address, telephone number, and email address;
a statement under penalty of perjury that you have a good-faith belief the material was removed or restricted because of mistake or misidentification;
a statement that you consent to the jurisdiction of the U.S. federal district court for your address, or if you are outside the United States, to the jurisdiction of a court where TrackID may be found, and that you will accept service of process from the person who submitted the notice or that person's agent.

We may forward your counter-notice to the complainant. If applicable law allows restoration and the complainant does not notify us that they have filed a court action or equivalent proceeding, we may restore or stop restricting the material.

6. Other IP and Rights Notices

For trademark, impersonation, publicity, privacy, trade secret, or similar claims, please include:

your full name, organization, role, and contact details;
the right you claim is being violated;
the exact TrackID material, profile, handle, link, or metadata at issue;
why the use is unauthorized or unlawful;
evidence of your rights and authority to act;
the action you request.

We may require additional information, especially for disputes between collaborators, labels, artists, publishers, managers, or other parties with overlapping rights.

7. Repeat Infringer Policy

TrackID may suspend or terminate users who repeatedly infringe or repeatedly upload unauthorized content.

More than two valid infringement notices, removals, or equivalent rights-based enforcement actions may qualify a user as a repeat infringer. TrackID may also suspend or terminate immediately for egregious leaks, bad-faith uploads, large-scale infringement, coordinated infringement, attempts to evade prior enforcement, or clear platform misuse.

We may consider context, including the number of notices, severity, affected rightsholders, user response, counter-notices, repeat patterns, and evidence of bad faith.

8. Misuse of the Notice Process

Do not submit false, misleading, automated, retaliatory, or abusive notices or counter-notices. TrackID may reject such submissions, limit access to notice tools, suspend accounts, preserve records, or take other lawful action.

9. What TrackID May Do

After receiving a notice, counter-notice, or other rights report, TrackID may:

remove or restrict access to content;
disable links, invites, downloads, comments, profiles, handles, or features;
notify uploaders, complainants, recipients, or other affected parties;
request more information;
reject incomplete or unsupported notices;
preserve records related to the dispute;
suspend or terminate accounts;
restore content where appropriate;
take any other lawful action needed to protect users, rightsholders, TrackID, or the Service.

10. Contact

Privacy requests: privacy@trackid.com

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